Communication is a pivotal part of any organization or individual’s growth and strength. This should be clear and understandable as many more major

decisions needs to be taken and has to be taken depending upon the urgency. Communication as verbal and non-verbal should be meaningful, short and precise.

Points to Remember

1. Communication processes should be depending upon the subject/Matter.
2. Verbal communication for urgent, short and clarification purpose.
3. Non-verbal communication for hierarchy based approval with acknowledgement.
4. Verbal communication should be clear & audible whereas non-verbal communication should be legible and understandable.
5. Better communication will result better decision and productivity.

 Do’s & Don’ts

1.  Use simple words & phrases for communication.
2. Speak or write point to point on the subject.
3. Speak or write clearly & legibly.
4. Speak or listen one at a time.
5. Always clarify and repeat the subject.
6. Do not communicate with confusion or in absent mind.
7. Do not speak so loudly and very fast.
8. Do not speak both at a time.
9. Do not argue during communication process before taking any decision.
10. Do not leave something in question mark.